Organizational Review

Agency Assessment
Restructure Development Plan
Change Management Support

Organizations mature, change and reinvent themselves all the time.  Our rapidly changing environment challenges leadership with:

  • Fluctuating global and local priorities
  • The presence of economic challenges
  • And agencies having to justify their very existence.

Understanding who you are now and what you want your organization to be, is essential to staying relevant for the future. We provide support and expertise to structure you and your organization for the demanding needs of the future. We implement a proven assessment process, develop a strategic plan and structure managing the change.

In conjunction with your organization's key stakeholders a thorough assessment includes:

  1. Reviewing and Understanding the Mission, Vision and Goals of the agency
  2. Understanding the Direction of Leadership through Detailed Discussion
  3. Reviewing Current Services and Facilities
  4. Assessing Community Data both Current and Future Demographics
  5. Reviewing Agency Long and Short Range Planning
  6. Development of Change Management Teams for Agency Communication
  7. Conducting Employee Interviews with Transparency
  8. Jointly Developing Restructure and Implementation Plan
  9. Presenting Restructure and Implementation Plan to Leadership and Employees
  10. Provide Change Management Support

Research conducted in 2011 by Burke, states, 70% of revolutionary change fails. This is attributed to:

  • Lack of agency readiness
  • Absence of a planned approach
  • And not involving the people that are being effective by the change.

This planned approach addresses those important phases of the change process. The goal is to assure the agency is ready for change, communication occurs regarding the reasons for change, people effected are involved and, most importantly, the completed product is a working document that can sustain the agency in the future.


How Did Coaching Support You?

""Dale always provided an open, non-judgmental atmosphere to where I was always comfortable to express how I truly felt. She helped change my approach to challenges through open discussions and asking the difficult questions that one tends to avoid answering."

- Katy Keller

Indian Trail Recreation and Park Department.

"Even though I've been through a rigorous Executive MBA program at a leading university, one-on-one coaching focused on me was an entirely new experience. Dale's excellent coaching provided me with objective and unbiased support and guidance tailored to both my organizational context and individual professional development. I was able to concurrently receive and benefit from both constructive feedback and professional encouragement."

- Scott Bryant

Stormwater Administrator / Planning & Business Operations, City of Raleigh

"Thank you for your time and efforts over the past 4 months. I really appreciate the way you worked with us and pushed us to stretch our thinking. Your willingness to go above and beyond made a difference in shaping a successful outcome."

- BD Secular

Human Resources Director, Town of Garner.

"When I first started I questioned if I was in the right field of work or did I need to start all over again. After my sessions with Dale, I was given the confidence and a clear understanding of how to accomplish and gain the skills I need to grow in my field, not only as an employee but as a person."

- Jina Stamey

Director, City of Louisburg